NEW STUDIO HOURS STARTING SEPTEMBER 5TH 2023
New studio hours of operation starting September 5th, 2023
Monday to Thursday: 7:00 AM to 5:00 PM & Friday 7:00 AM to 11:00 AM Pacific Time.
Closed weekends & Canadian & USA holidays. We are still available by email anytime, including, after hours, weekends & holidays. To visit our studios by pre-booked appointment only
INCREASED COST TO QUALIFY FOR FREE RETURN SHIPPING (DELIVERY)
New post & courier pricing and surcharges being introduced in September 2023 will result in adjusted pricing to reflect the increasing costs of processing and delivery by these companies. Several companies including Canada Post/USPS have increased Parcel Services, shipping option and surcharges and new peak season surcharges. As a result we have increased the cost of shipping and increased the cost to qualify for free return shipping. We are committed to ensuring our shipping pricing remains competitive and consistent with past adjustments, and that you continue to receive the best possible customer experience. Pricing will be updated on our shipping page and any new estimates or quotes provided. Effective Tuesday September 5th, the minimum charge for free return shipping by mail or courier & free return local deliveries by mail or courier applies to all orders valued at $1200.00 Canadian (CND) or more. (some restrictions apply see shipping.)
IMPORTANT SERVICE CHANGES TO FILM PROCESSING (DEVELOPING) OF OLD OUTDATED MOTION PICTURE (MOVIE) FILM AS OF AUGUST 1ST 2023
As August 1st 2023 we are discounting the processing of an individual film unless it is included with your already processed movie film that you want scanned (transferred). This means we will no longer process a single roll or single cartridge (one) movie film. Larger quantities will be accepted based on the type of film and the processing type required. Contact us to see if your films quantity would be accepted at our lab for processing. More detailed information on outdated, long past it’s expiry date movie film processing.
SUMMER HOURS UNTIL SEPTEMBER 5TH 2023
Starting August 1st 2023 we start our summer hours until September 5th. TMTV SUMMER BREAK: AUG 1ST TO SEPT 5TH – No Rush Services will be available and only a limited amount of orders will be processed during this time due to staff holidays. Available by email only. Email replies will be returned within 48 hours – THE STUDIO IS AVAILABLE TO RECEIVE SHIPMENTS & DROP OFFS DURING THIS TIME. Please contact us BEFORE shipping or dropping off orders using our drop off box. We will be back to full service as of Tuesday September 5th @ 7am Pacific time.
LOCAL DELIVERY SERVICE CHANGES EFFECTIVE SEPTEMBER 5TH 2023
Due to the major increase in fuel transportation costs for our local delivery services from our facility we will be increasing our minimum charge on orders to qualify for free local deliveries & shipping. Effective Monday May 9th, the minimum charge for free return local deliveries and free return shipping by mail or courier applies to all orders valued at $1200.00 Canadian (CND) or more (Some restrictions apply). CONTACT OUR LAB TO BOOK AN APPOINTMENT, ARRANGE DROP OFF OR PICK UP OR THE SHIPMENT OF YOUR ORDER
If you have any questions please contact us.
