TMTV DIGITAL VIDEO LAB. DEPARTMENT EMAIL, PHONE, HOURS, ADDRESS, DROP-OFF LOCATIONS

MAIN PAGE

SHIPPING

ORDER FORM

PAYMENT   

E-MAIL

videolab@tmtv.net

REQUIRE PRICING OR AN ESTIMATE? PLEASE SUPPLY YOUR NAME, PHONE NUMBER & LOCATION WHEN E-MAILING!

Customer Service is available 24/7/365 for E-mail inquiries, even after hours, during weekends and holidays. To; answer your questions or provide pricing and estimates.

WE DO REPLY TO ALL EMAILS PROMPTLY Sometimes return e-mails are subject to "spam" blockers which results in you not receiving our e-mail reply. IF YOU HAVE NOT RECEIVED AN E-MAIL RESPONSE FROM US BY THE NEXT BUSINESS DAY, PLEASE CALL.

PHONE

Canadian & USA Customers

HAVE A QUESTION? TALK DIRECTLY TO ONE OF OUR LAB TECHNICIANS

8AM TO 5PM PST, MON-FRI

Toll free 1-800-824-8688

OR

1-250-229-2209

CLOSED: JUNE 23, 24, 25, 26 2017


LAB HOURS

Monday to Friday: 8am to 5pm Pacific Time

Closed Saturday, Sunday & Canadian & USA Holidays

Next lab holiday closures 2017:

CLOSED: JUNE 23, 24, 25, 26 2017

CLOSED: JUNE 29, 30 JULY 1, 2, 3, 4 (CANADA DAY & INDEPENDENCE DAY)

CLOSED: JULY 29 TO AUG 28 (OUR ANNUAL STAFF HOLIDAYS)

CLOSED: SEPT 2, 3, 4 (LABOUR DAY)

CLOSED: OCT 6, 7, 8, 9 (THANKSGIVING CANADA)

CLOSED: NOV 10, 11, 12 (VETERANS DAY/REMEMBRANCE DAY)

CLOSED: NOV 24, 25, 26 (THANKSGIVING USA)

CLOSED: DEC 20 TO JAN 3, 2018 (CHRISTMAS & NEW YEAR)

CURRENT DATE AND TIME

Customer Service is available 24/7/365 by E-mail, even after hours, during weekends and holidays. To; answer your questions or provide pricing and estimates. The main office is always available during regular business hours to accept ALL shipments.


ADDRESS

Ship directly to our lab by mail or courier:

TMTV Digital Video Lab

5662A Longbeach Road,

Nelson British Columbia, Canada

V1L6N9

Phone: (250) 229-2209

IMPORTANT: Please read our shipping instructions or contact us BEFORE shipping your order especially if shipping from the USA to Canada

NEW! OVERSEAS CUSTOMER NOTICE:

We currently only service customers outside of Canada or the United States of America under special circumstances, for orders such as damaged movie film. Please contact us BEFORE shipping your order if you are outside of North America.

SHIPPING


To visit TMTV Studios & Lab: by appointment only

 

TMTV's studios in Nelson BC, Canada

Nelson, British Columbia, Canada is located just north of Spokane Washington USA and central between Vancouver BC and Calgary Alberta


LOCAL DELIVERY SERVICE

We have FREE local delivery service. We will pick-up & deliver orders by customer request within a 50-kilometer radius of the TMTV Lab facility. (Minimum order applies)


LOCAL DROP OFF LOCATIONS

You may drop-off & pick-up your orders at these local retail stores

When leaving your order at a drop-off location, please specify it is for TMTV Video Lab Department

We have partnered with two local photography retail outlets which allows you to drop off and pick up your order at the following convenient locations...

NEW!!! drop-off/pick-up location: Nelson BC

 NELSON FINE ART PRINTING

(Formally Kokanee Camera)

New location @ 577 Ward Street (Between Baker and Victoria street)

Nelson Fine Art Printing 577 Ward Street in Nelson BC

Phone: 250-352-7799

Store hours: 10am to 5pm Monday to Friday

Closed: Saturday & Sunday

Nelson Fine Art Printing website

NORMAL PROCESSING TIME: TWO WEEKS

If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders).

DETAILED INFO ON NELSON BC DROP-OFF/PICK-UP LOCATIONS: MORE INFORMATION


Vogue Photographic - NELSON

Vogue Photography 565 Baker Street (between Ward and Josephine Street)

Phone: 250-354-4402

Store hours: 9:00am to 5:30pm Monday to Saturday

Closed: Sunday

Vogue Photography website

NORMAL PROCESSING TIME: TWO WEEKS

If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders).

DETAILED INFO ON NELSON BC DROP-OFF/PICK-UP LOCATIONS: MORE INFORMATION


  Contact Photo Arts - GRAND FORKS

327-72 Ave, Grand Forks BC

Mailing address: Box 1510, Grand Forks BC, V0H 1H0

Phone: 250-442-5633

Monday to Friday 9AM to 5PM, Saturday 10AM to 4PM

http://www.contactphotoarts.com/

PROCESSING TIME: 10 TO 15 BUSINESS DAYS OR SOONER

Free return shipping on orders of $500 or more before taxes & shipping

 If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders).

TMTV DIGTAL VIDEO LAB DEPT. MAIN PAGE

SERVING CANADA AND THE USA SINCE 1980

All rights reserved. TMTV is Teamwork Media Television Inc. a TMTV.net news company Nelson B.C. Canada