TMTV DIGITAL VIDEO LAB. DEPARTMENT EMAIL, PHONE, HOURS, ADDRESS, DROP-OFF LOCATIONS

MAIN PAGE

SHIPPING

ORDER FORM

PAYMENT   

E-MAIL

videolab@tmtv.net

REQUIRE PRICING OR AN ESTIMATE? PLEASE SUPPLY YOUR NAME, PHONE NUMBER & LOCATION WHEN E-MAILING!

Customer Service is available 24/7/365 for E-mail inquiries, even after hours, during weekends and holidays. To; answer your questions or provide pricing and estimates.

WE DO REPLY TO ALL EMAILS PROMPTLY Sometimes return e-mails are subject to "spam" blockers which results in you not receiving our e-mail reply. IF YOU HAVE NOT RECEIVED AN E-MAIL RESPONSE FROM US BY THE NEXT BUSINESS DAY, PLEASE CALL.

PHONE

Canadian & USA Customers

HAVE A QUESTION? TALK DIRECTLY TO ONE OF OUR LAB TECHNICIANS

8AM TO 5PM PST, MON-FRI

Toll free 1-800-824-8688

OR

1-250-229-2209


LAB HOURS

Monday to Friday: 8am to 5pm Pacific Time

Closed Saturday, Sunday & Canadian & USA Holidays

Next lab holiday closures 2017:

CLOSED: MAY 18, 19, 20, 21, 22 (VICTORIA DAY BC)

CLOSED: JUNE 29, 30 JULY 1, 2, 3, 4 (CANADA DAY & INDEPENDENCE DAY)

CLOSED: JULY 29 TO AUG 28 (OUR ANNUAL STAFF HOLIDAYS)

CLOSED: SEPT 2, 3, 4 (LABOUR DAY)

CLOSED: OCT 6, 7, 8, 9 (THANKSGIVING CANADA)

CLOSED: NOV 10, 11, 12 (VETERANS DAY/REMEMBRANCE DAY)

CLOSED: NOV 24, 25, 26 (THANKSGIVING USA)

CLOSED: DEC 20 TO JAN 3, 2018 (CHRISTMAS & NEW YEAR)

CURRENT DATE AND TIME

Customer Service is available 24/7/365 by E-mail, even after hours, during weekends and holidays. To; answer your questions or provide pricing and estimates. The main office is always available during regular business hours to accept ALL shipments.


ADDRESS

Ship directly to our lab by mail or courier:

TMTV Digital Video Lab

5662A Longbeach Road,

Nelson British Columbia, Canada

V1L6N9

Phone: (250) 229-2209

IMPORTANT: Please read our shipping instructions or contact us BEFORE shipping your order especially if shipping from the USA to Canada

NEW! OVERSEAS CUSTOMER NOTICE:

We currently only service customers outside of Canada or the United States of America under special circumstances, for orders such as damaged movie film. Please contact us BEFORE shipping your order if you are outside of North America.

SHIPPING


To visit TMTV Studios & Lab: by appointment only

 

TMTV's studios in Nelson BC, Canada

Nelson, British Columbia, Canada is located just north of Spokane Washington USA and central between Vancouver BC and Calgary Alberta


LOCAL DELIVERY SERVICE

We have FREE local delivery service. We will pick-up & deliver orders by customer request within a 50-kilometer radius of the TMTV Lab facility. (Minimum order applies)


LOCAL DROP OFF LOCATIONS

You may drop-off, pick-up and pay for your orders at these local retail stores

When leaving your order at a drop-off location, please specify it is for TMTV Video Lab Department

We have partnered with three local photography retail outlets which allows you to drop off and pick up and pay for your order at the following convenient locations...


Vogue Photographic - NELSON

565 Baker St, Nelson BC

Phone: 250-354-4402

Store hours: 9am to 5pm Monday to Saturday

http://www.voguestudio.ca/

NORMAL PROCESSING TIME: 5 BUSINESS DAYS, DROP-OFF BEFORE 11AM SATURDAY, PICK-UP, FOLLOWING SATURDAY AFTER 12PM

If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders). Note: Larger orders may require a longer processing time.

MORE INFO - SPECIFIC TO VOGUE PHOTOGRAPHIC & KOKANEE CAMERA NELSON BC: DROP OFF LOCATION INFORMATION


 Kokanee Camera - NELSON

Kokanee Camera's NEW LOCATION 550 Baker Street in Nelson BC

Phone: 250-352-7799

Store hours: 10am to 5pm Monday to Friday

Closed: Saturday & Sunday

http://www.kokaneecamera.com

NORMAL PROCESSING TIME: 10 BUSINESS DAYS, DROP-OFF BEFORE 11AM WEDNESDAY, PICK-UP, FOLLOWING WEDNESDAY AFTER 12PM

If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders).

MORE INFO - SPECIFIC TO KOKANEE CAMERA & VOGUE PHOTOGRAPHIC NELSON BC: DROP OFF LOCATION INFORMATION


  Contact Photo Arts - GRAND FORKS

327-72 Ave, Grand Forks BC

Mailing address: Box 1510, Grand Forks BC, V0H 1H0

Phone: 250-442-5633

Monday to Friday 9AM to 5PM, Saturday 10AM to 4PM

http://www.contactphotoarts.com/

PROCESSING TIME: 10 TO 15 BUSINESS DAYS OR SOONER

Free return shipping on orders of $500 or more before taxes & shipping

 If you need your order completed by a specific date please let us know and we will do our best to accommodate you. RUSH ORDERS will only be accepted under special circumstances (please call or e-mail TMTV directly before leaving your order at a drop off location to make specific date or rush order arrangements - minimum charges apply for rush orders).


TMTV DIGTAL VIDEO LAB DEPT. MAIN PAGE

SERVING CANADA AND THE USA SINCE 1980

All rights reserved. TMTV is Teamwork Media Television Inc. a TMTV.net news company Nelson B.C. Canada